By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

NOW eWallet

NOW eWallet Frequently Asked Questions

How do I download the Mobile App?

You can download the app by logging into your eWallet or directly from the app stores.

What is Merchant Code?

Merchant Code is a one-use six digit number that allows the app to sync with your eWallet account. Merchant Code can be retrieved from the website access of your eWallet. If you have multiple accounts, a new code will be required for each new account you link to the app. The code will expire after 24 hours and can only be used once.

How to obtain the Merchant code to access Mobile App?

– Please log into your eWallet account via website
– On the eWallet home page click on “Download Mobile App”
– On the new page enter your eWallet Transaction PIN and select “Get Code Now”
– A Merchant Code will be sent to the email address associated with your eWallet account
– Enter the Merchant Code received within your App to activate your access. Merchant Code will expire after 24 hours and can only be used once.

Why can’t I access the Mobile App?

Before you are able to access the Mobile App you will need to have your eWallet account fully setup and all required verification documents have been submitted, reviewed and accepted. If you have completed the setup of your eWallet account and you are still unable to access the Mobile App please contact eWallet support for assistance.

NOW eWallet Support
PO Box 14802
Fort Lauderdale, FL 33302 USA

Phone: (866) 844-5682